Thank you for reaching out to us here on the Community page. I can guide you on how to undo the previous reconciliation in QuickBooks Online.
The Undo option for a reconciled period is only available in QuickBooks Online Accountant. If you don't have an accountant user on your account, I'd suggest inviting one.
Go to the Gearicon, then select Manage Users under Your Company.
As you continue working with QuickBooks and managing your bank transactions, you can as well open the topics from our help articles as additional resources in the future.
Feel free to add a comment below if you have any other questions. I'm more than happy to help. Have a good day!
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