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1 reply

QuickBooks Team
October 13, 2021

I can certainly help you delete your QuickBooks Online (QBO) account, Ahmed.

 

If you're using QBO Essentials or Plus and have been active within 90 days of sign up, you have the option to purge your account. This deletes all the data entered into the program. I'll show you how:

 

  1. Sign in to your QBO company.
  2. Change the URL to include /purgecompany.
    Example: Change https://sg.qbo.intuit.com/app/homepage to https://sg.qbo.intuit.com/app/purgecompany.
  3. The next screen will provide a summary of the items to delete. 
  4. Type YES to delete the data, then select OK.
  5. Once your selections are complete, select Wipe Data


Otherwise, you'll have to cancel your account, then start a new subscription. Here's how:

 

  1. Sign in to your QBO account.
  2. Go to the Gear icon and then select Account and Settings.
  3. Select Billing and Subscription and then click Cancel.
  4. Follow the on-screen prompts to complete the process.

 

For more details about the process, please see this article: Delete your Data and Start Over in QuickBooks Online.

 

Additionally, I've included these articles that'll help you manage your company file and personal or business information in QuickBooks:

 

 

Please let me know how it goes by leaving a comment below, Ahmed. It's my priority to ensure you're able to delete your account.