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June 20, 2020
Question

I am trying to export the bank account data/rows from the Banking screen. Sometimes it works, sometimes it doesnt (most often). Anyone else experiencing issues?

  • June 20, 2020
  • 1 reply
  • 0 views
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1 reply

AlexV
Level 10
June 21, 2020

Good day, justin-robinson.

 

You can export the data in QuickBooks Online anytime, anywhere. You'll want to check if this is a browser error by performing some troubleshooting steps. 

 

The first one is by using an incognito window, then export your bank data from there. You can also clear the cache since it can cause errors in QuickBooks Online. Another factor that can cause issues is the version of the browser. Make sure you're using an updated one.

 

For more details, please check these links:

I'll be more than happy to serve you again if you need anything else. Wishing you all the best!