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September 27, 2025
Question

I opened a bank account in QB and mistakenly added the opening balance, I alter on deactivated that account but that account is still showing up in my trial balance

  • September 27, 2025
  • 1 reply
  • 4 views
how to remove that balance?

1 reply

QuickBooks Team
September 27, 2025

Hi there, @hr54.

 

When you mark an account with a balance as inactive in QuickBooks, the system automatically generates a journal entry to transfer the remaining balance to a different account.

 

To delete the opening balance in your deactivated account, you need to reactivate the account, edit the opening balance, and delete it afterward.

 

Here are the steps:

 

  1. Sign in to your QuickBooks account.
  2. Locate the account and click View register.
  3. Identify the opening balance entry. This entry will be the earliest in the list and show the Opening balance equity as the payee.
  4. Adjust the date and amount as necessary, and make additional edits if needed by selecting Edit.
  5. Click Save to apply your changes.

 

Once you finish the steps, deactivate the account again. Then, rerun the trial balance report to verify its accuracy.

 

For more details, please refer to this article: Make an account inactive on your chart of accounts in QuickBooks Online.

 

Please reply to this post if you have additional questions about managing your opening balance in QuickBooks.