Make sure to check the following when searching for your bank in QuickBooks Online (QBO):
Verify the spelling.
Use very specific names to search for your bank. If you still can't find anything, try broader names like "Citi."
Enter your bank's URL into the search.
Search for the name of the issuing bank, meaning the bank that issued your bank card. You can find the issuing bank's name on the back of your card."Chase," "HSBC," or "Bank of America" should work, but "Visa" may be too generic.
If the same thing happens, try other listed versions of your bank's name. Here's how:
In QBO, go to the Banking menu at the left pane to get to the Banking page.
Tick Add account at the upper right, then enter the name of your financial institution.
When it appears, select it from the list, then click the link to go to your bank's website.
Make sure you can access your account through this site.
If you can, sign out of the financial institution's website, then go back and continue to add the account in QBO.
Please leave a comment below if you have any other questions or concerns, and I'll get back to you right away. I'm always here to assist. Have a wonderful day!
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