Is there an ongoing system maintenance on QB Online today. I have posted entries to undeposited funds and I cannot trace them when I go to Bank Deposit listing.

Let us help you with making a deposit and reflecting the expenses in your financial report in QuickBooks Online (QBO), Nyerere7.

There has been no reported system maintenance where customers posted entries to Undeposited Funds and were unable to trace them when creating a bank deposit. To better isolate this one, let's make sure we put payments into your UF account so that they will appear when creating a bank deposit. This account tracks payments until you deposit them at your physical bank. You can check out this article for more details: Deposit payments into the Undeposited Funds account in QuickBooks Online. 

Once done, record bank deposits by following the steps below: 

1. Click the + New button and select Bank deposit.
2. Go to the drop-down list for Account ▼ and choose the account that you want to put the money into.
3. Select the transaction that you want to deposit or manually put in the details of the transaction.
4. Press Save and new or Save and close.

You can refer to this about the process: Record and make bank deposits in QuickBooks Online.

On the other hand, we'll need to make sure we choose the correct date period includes today's date for the expenses to show in the Balance Sheet report. If you're using the cash basis method of accounting, expenses won't show up on the report until they are paid. If you're using the accrual method, they will show regardless of payment status. You can check out this article about the Balance Sheet report: Run a Balance Sheet report in QuickBooks Online. 

If the same thing happens, we can clear the cache to delete those temporarily stored files and browsing history. The collection of data over time can create corruption, however, removing this should fix the issue. Also, we can utilize another supported browser or device if this doesn't work. This happens when the current browser you're using has a temporary issue with the program.

For your convenience, you can save these articles for future reference when managing bank deposits in the program:

• Link a bank deposit to an invoice in QuickBooks Online
• Find missing payments you want to deposit in the Bank Deposit window in QuickBooks Online

Don't hesitate to reach out if you have any more questions about making deposits and running your financial reports. We’ll be ready to assist you with the information you need.