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March 18, 2026
Question

Is there any way to add a bank deposit whereby the undeposited funds does not match the bank deposit. For example your received funds of $3000 but you deposited $2000?

  • March 18, 2026
  • 1 reply
  • 2 views
The $2000 is not an entire invoice therefore it cannot be checked in the undeposited funds register. Infact, the $3000 was separated into two deposits in two different baks at $2000 and $1000 respectively. I need some help please if there is a solution. Thank you.

1 reply

QuickBooks Team
March 18, 2026

Hello there, service12. Once you record a payment for $3,000, the system treats it as one inseparable transaction. Since it’s recorded as a single total, there isn't a way to split that specific entry on the Bank deposit page to match the two separate deposits you made.

 

To make your books match your bank statements perfectly, the simplest way is to record the deposits individually. Start by locating and deleting the $3,000 payment currently linked to the invoice. This returns the sales transaction to an open status.

 

  1. Go to the Create+ menu.
  2. Under Customers, select Receive payment.
  3. Click the Clock icon at the upper right corner of your screen.
  4. Locate and open the payment transaction.
  5. Select the More option at the bottom.
  6. Click Delete.

 

Next, create two bank deposits and select the bank where you put the $2,000 and $1,000. Under the Add funds to this deposit section, enter the customer's name, and select Accounts Receivable as the category. After that, link them to the invoice

 

By following these steps, you’ll be able to easily match your bank feeds to the deposit while ensuring the invoice is correctly marked as paid.

 

You can leave a comment below if you need additional help with your QuickBooks tasks. We're here to help.