I can help you connect your bank in QuickBooks, contact-french-c.
Since you've confirmed that you're not able to connect to your Bank, there are a few possible reasons why you're unable to link the bank. Those are:
Your bank has multiple names on our list. Make sure you have selected the correct listing or have tried all possible links. Search by the banking sign-in URL to ensure you are using the correct listing.
Your bank does not connect to all types of accounts (for example, personal accounts vs business accounts).
Your bank is not a participating financial institution.
If you're unable to find your bank after confirming the required details above, I recommend trying other versions of your financial institution that are listed.
Here's how:
Go to the Banking menu at the left panel.
Select Add account/Link account.
Enter the name of your financial institution. When it appears, select it from the list.