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August 5, 2026
Question

On a new QBO Accountant profile, must I save USD as Home Currency first BEFORE checking the Multicurrency box to avoid getting locked into PHP?

  • August 5, 2026
  • 1 reply
  • 5 views
I am a bookkeeper from the Philippines setting out my QuickBooks Online Accountant profile for training. When I tried to change my Home Currency to USD and toggled Multicurrency 'On' at the exact same time before hitting save, the system glitched out, defaulted back to PHP, and hard-locked the settings. Can anyone confirm if I create a brand new account and do a 2-step sequence—saving USD as Home Currency completely on its own first, verifying it updates, and only then turning on Multicurrency—will it successfully bypass this backend regional server lock?

1 reply

QuickBooks Team
August 5, 2026

Yes, when attempting to switch your home currency and activate Multicurrency simultaneously on an international QuickBooks Online Accountant (QBOA) or company profile, you may experience a backend glitch. Since Multicurrency is already enabled, you can no longer change your home currency. To fix this, create a new account and save your home currency before turning on Multicurrency.


Please reply to this post if you have additional concerns.