QbO-16343 code whilst trying to mar h off transactions with multiple invoices

Are you using QuickBooks Online (QBO) mobile apps or a web browser? Error 16343 usually occurs in the QBO mobile app bank feed when the system detects a mismatch or data conflict while attempting to match a downloaded bank transaction to one or more invoices. Refreshing the app data will clear these issues and resolve the error code.

Please refer to the steps below:

For iOS devices:  

1. Open Settings and tap General.
2. Go to iPhone Storage and select QuickBooks Online.
3. Tap Offload App. This process will free up storage but keep your app documents and data safe.  

For Android devices:  

1. Tap the Menu in the app and then tap More Options.
2. Select Settings and tap Refresh Data.
3. Confirm by tapping YES.

If refreshing the data does not resolve the error, uninstall and reinstall the app to ensure you have the latest version and fix any residual issues.

Alternatively, you can also access your company using a web or mobile browser to match bank transactions to invoices and complete your tasks.

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