Why is Sagicor Bank Jamaica Limited not listed among the banks in the banking tab?

Great to see and answer your first post in the Community, @kinetic1620-gmai. 

There are numerous reasons why you're unable to find your bank when you search it in Quickbooks. It could be one of these following: 

• The spelling is incorrect. Make sure to verify the spelling matches as it appears on your bank's website.
• Incorrect bank URL. Log in to your bank's website and ensure you can access your account. Then, copy the URL link and paste it to search your bank in QBO. 
• Your financial institution has multiple bank names or might have different types of accounts but choose to release one website for connection to QuickBooks Online. 
• Your bank isn't supporting QuickBooks. You'll want to request support from your bank. 

For further insights, see this helpful article as your reference: Find your bank or credit card account when you connect to online banking. 

Alternatively, you'll want to import your business debit and credit card transactions into QuickBooks. Check out this article for your future reference: Manually upload transactions into QuickBooks Online. 

Get back to me if you have follow-up questions or need more help. I'll be here to take care of your needs.