Why is the automatic categorization of bank transfers nowadays very poor? it used to be quite good, but nowadays everything is completely wrong. is AI switched off?

We want to make things right for you, Joostvan. Before anything else, I'd like to ask for more details about your concern to help us be on the same page.

Have you encountered issues with the categorization of your bank transfers? Additional information can help us provide the most accurate guidance.

As we strive to provide an excellent service, I suggest sending this feedback to our Product Development Team to aid in improving the process of automatic categorization of bank transfers in QuickBooks Online (QBO).

Here's how:

1. Click the Gear icon and choose Feedback.
2. Enter your feedback Suggestion.
3. Press Next.

Moreover, you'll want to organise your transactions by categorising them seamlessly to accurately record your transactions.

After that, you can start reconciling your account to help you balance your books.

We look forward to your reply so that we can identify the most effective resolution to your concern. We're here to help you in any way in the Community space.