Does anyone have this issue when trying to connect a BMO bank account in QBO: I only have User ID and PW but no Customer ID?

The information required to connect your bank to QuickBooks depends on your financial institution, Teodora.

When connecting your bank to QuickBooks, your credentials are a key part of the login security. This includes your Customer ID, which is a unique identifier for your company that only your bank can provide. Therefore, I recommend contacting your bank directly to obtain your Customer ID so you can proceed with connecting your BMO account to QuickBooks.

Alternatively, you can choose a different link for BMO that doesn't require a Customer ID.

If you have any additional questions, please don't hesitate to click the Reply button below.