You've reached the right place for help. It's important you're able to balance your transactions correctly.
Any credit card credits on your account pay the card. You should be able to attach a vendor on the credit so that it hits the Accounts Payable account. In case you have further questions, don't hesitate to reach out to our support team using this link. One of our agents will be happy to take a look at your account and provide the support you need.
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