In my chart of accounts I accidentally deleted a reconciled transaction. is there any way to restore and if not how would I correct my error?

Hi,

You cannot restore a deleted transaction but you can recreate it.

Thanks

Prachi

Hi jwhiteeo-yahoo-c.

Welcome to the QuickBooks Community! This is a place where our customers get together to share accounting knowledge and help answer questions. We know that mistakes can happen and transactions can be accidentally deleted. I can help get your transactions entered again and reconciled.

QuickBooks Online makes entering your transactions and reconciling your accounts easy to help you save time and effort. At this time there isn't a way to restore a deleted transaction but you can enter it again if you have all the information. If you don't have that information no worries, you can go into your Audit log to see the deleted transaction information. You can get to the audit log by going to Gear>Audit Log. If the transaction was an invoice you can follow these steps on how to recreate it: 

1. Select + New and then Invoice or Send invoice.
2. From the Customer ▼ dropdown, select a customer. Make sure all of their info is correct, especially their email address.
3. Review the Invoice date. Then from the Terms ▼ dropdown, select the due date. Tip: Net refers to the number of days until the payment is due. The default is 30 days, but you can change the due date if needed.
4. From the Product/Service column, select a product or service. You can also select +Add new to create a new product or service right from the invoice.
5. Enter a quantity, rate and change amount if needed.
6. Select a GST rate.
7. When you're ready to send the invoice, select Save and send.

If it was a bill that you need to recreate you can follow these steps: 

1. Select + New.
2. Select Bill.
3. From the Supplier ▼ dropdown, select a supplier.
4. From the Terms ▼ dropdown, select the bill's terms. This is when your supplier expects to be paid.
5. Enter the Bill date, Due date, and Bill no. as they're recorded on the bill.
6. Enter the bill details in the Category details section. From the Category dropdown, select the expense account you use to track expense transactions. Then enter a description. Tip: You can also enter specific products and services in the Item details section to itemize the bill.
7. Enter the Amount and tax.
8. If you plan to bill a customer for the expense, select the Billable checkbox and enter their name in the Customer field. 
9. When you're done, select Save and close.

If the transaction was in your last reconciliation you can manually reconcile it again by following these steps: Go into the Chart of Accounts>Select the account in question>Find the transaction>Change the checkmark column to R.

If the transaction was done in previous reconciliations you should reach out to your accountant as they are trained in how to make this correction. If you don't have an accountant you can go to: My Accountant>Find a pro to help to find one in your area that is trained with QuickBooks Online.

If you wish to have the ability to restore deleted transactions you can send feedback to our development team by following these steps:

1. Select the Gear icon at the top, then Feedback.
2. Enter your comments or product suggestions. Then select Next to submit feedback.

Once they receive the feedback they'll look into ways to possibly add this in future updates.

If you have any questions let us know and we'd be happy to help!