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1 reply

QuickBooks Team
May 10, 2024

Hi there, 

 

Welcome to the Community. It's important to access your banking transactions to keep your books up to date. QuickBooks Online is a great program that gives you the ability to easily track your sales and expenses. I'd be glad to help.

This type of issue can be caused by browser cache and cookies as they can prevent the system from functioning effectively. I encourage you to refer to the following steps to complete some browser troubleshooting.
 

If the steps provided above don't work, I recommend that you contact our customer support team. They'll be able to take a closer look at your account. Here are some options available to reach out to our team.

 

  • Phone: Call us at 1-855-253-1536.
  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: FacebookTwitter, and Instagram.
  • Please check the Get help with QuickBooks products and services for the support hours.

 

Let me know if you have any questions, I'll be happy to help.

May 28, 2024

Just fix it guys... pretending it is browser settings is silly.