Switched banks but not quick enough, came thru but not dep into old account, eventually it was dep into new account but original one is still showing deposit failed.

Hey there, krista.spencer@n.

Thanks for turning to the QuickBooks Community for support. I'd be happy to help.

When a customer payment fails, it will still show the invoice as paid. To remove the failed deposit, you'll need to locate and open the original invoice, click on the Payment link in the top right corner then scroll to the bottom and click More. You can select Delete to remove the failed payment, so your account remains accurate. Once the payment has been removed, you can delete the invoice. Only delete it if you've created a new invoice for your customer, to allow them to pay directly from the invoice they received. This will prevent a duplicate invoice, that will appear as 'outstanding'.

If you have any other questions, feel free to reach back out here.