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August 5, 2021
Question

Why are deposited funds showing up in the Undeposited Funds?

  • August 5, 2021
  • 1 reply
  • 0 views
So I already matched the bank transaction with the deposit and it shows the invoices are saved, however they are still showing up in the Undeposited Funds..

1 reply

Level 6
August 5, 2021

Hello riseupstairs-gma,

 

Thanks for reaching out to us here. It's vital that your deposits are showing in the right accounts and I'll be glad to steer you in the right direction. QuickBooks is designed to help reduce the amount of workload associated with your accounting. 

 

Based on what you've described, I recommend clearing cache and cookies on your browser. This is a great troubleshooting method that helps resolve most browser display issues. You can do this by following the steps in this article: Clear Cache and Cookies. 

 

I encourage you to try this out and let me know how you make out. I'll be here one message away in case you have other questions.