Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
September 22, 2025
Question

Why is my receipt snap, upload, drag and drop not working? Computer, phone app (iPhone). Nothing is working. Please help.

  • September 22, 2025
  • 1 reply
  • 0 views
No text available

1 reply

ShyMae
QuickBooks Team
September 25, 2025

Hello there, Jason. 

It appears you have posted a similar query twice. My colleague has already addressed your concerns and suggested that you contact our live experts for assistance. They can take a closer look at this issue and ensure that you can upload your receipts successfully.
 

You can view his response through this link: https://quickbooks.intuit.com/learn-support/en-ca/sales-customers/the-receipts-aren-t-loading-i-can-t-see-them/01/1578044#M13132
 
If you have any follow-up questions, please know we're here to help.