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Question

Can you delete this account for me as i am being charged double at the moment

Forum|Forum|6 years ago
January 2, 2020
1 reply
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QuickBooks Online

Level 14

Hello Spudney5464,

If you are wanting to cancel a subscription

Go to the cog wheel top right, account and settings, billing and subscription and in there you can delete your subscription.

If you have any problems with this them please reach out to us again, we will be more then happy to help you.

^Ashleigh

still being double charged and can't get into account to re cancel as subscription expired despite you just taking another payment from me.

case ID [removed] initial reference

payment after leaving

Level 10

Hi overcharged

We would be grateful if you can DM us on Twitter or PM us on Facebook with the email address associated with your QuickBooks account to enable us to assist you further, please include your community name, overcharged.