Currently, your customers are only notified through emails once they received the sent transactions. Your idea to "notify them through SMS" is interesting. I'll make sure this'll reach to our Product Development Team. Most product updates come from your suggestions and feedback. They'll put this into consideration for future innovations or modifications.
We also have a website where our engineers and developers posts about the changes in QuickBooks Online. You can visit this link to know more: QuickBooks Online Blog.
We'll make your ideas real to suit your business needs.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.