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July 3, 2022
Question

How do I reactivate a customer account that has been made inactive and is no longer visible?

  • July 3, 2022
  • 1 reply
  • 0 views
How do I reactivate a customer account?

1 reply

JessT
Moderator
July 3, 2022

I'm happy to guide you through activating your inactivated customer, treasurer-rgcons!

 

To do this, you'll want to include the list of inactive customers, and then you'll see an option to make one active again.

 

  1. Go to Sales and choose Customers.
  2. Click the small Gear icon.
  3. Tick Include inactive and click outside the droplist.
  4. Click Make active on the deleted customer.


You can also check about managing customers list for your additional reference. The article is for global versions, but the steps can also be applied to the UK version.

 

Let me know if you need more help with your customers' profiles. Take care and have a good one!