Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months
November 2, 2022
Question

Is there a way to turn off sales being defaulted to be collected by direct debit when our customers have signed up for gocardless?

  • November 2, 2022
  • 1 reply
  • 2 views
No text available

1 reply

Level 13
November 2, 2022

Hi CharlieFrost, thanks for your post - customers with an active mandate for GoCardless in QuickBooks will always default to direct debit on the sales payment option. To workaround this, you can select 'let customer make payment' when entering the invoice, or set up a separate customer profile for the customer(s) in QB.