Its none of the options you have given me.please send me your number so i can speak with someone

Hi, @sima1.

Currently, we're receiving a high volume of calls. To avoid experiencing a longer wait time on the line, I would appreciate if you can provide more details about your post so I can able to address your concern.  

Any details you can provide is extremely helpful for us to narrow things down.  You can click on Add comment button.

However, if you decided to contact one of our customer support, you can reach them by following these steps: 

1. Sign in to your QuickBooks Online company.
2. Select Help (question mark icon) at the top right.
3. Select Contact us to connect with a live support agent.

Please know that I'm always here to help you out. Have a good one.