My tier has changed to bronze from silver

Hi there, simonmiab.

Thanks for joining the Community. I've got a few details to share with you about our redesigned tiers. 

We've recently updated the new program and crafted the point system in ProAdvisor. New points system are as follow:

• Silver (0 to 199)
• Gold (200 to 799)
• Platinum (800 to 1599)
• Elite (1600+)

If you have more than 200 points prior to the changing of tiers, it's possible that your points have expired. You can check out these articles for more information:

• Redesigned ProAdvisor's Program FAQs
• QuickBooks ProAdvisor Benefits, Tiers, and Points

This should point you in the right direction. Let me know if you have any questions. I'll get them answered for you.