assisted payroll asking to register an active account

Are you using QB Desktop Pro Plus or Premier Plus?

To fix this, update your QuickBooks Desktop Payroll tax table and revalidate your active service key. Save a backup file before updating.

Here’s how:

1. Go to the Employees menu.
2. Select Get Payroll Updates.
3. Tick Download Entire Update, and then click Update.
4. After that, revalidate your service key by returning to the Employees menu and selecting My Payroll Service.
5. Choose Manage Service Key.
6. Highlight your active payroll service and select Edit.
7. When you are done, click Next, then Finish to force QuickBooks to refresh and recognize your registration.

Then, send your payroll schedule. If the issue persists, update your QuickBooks Desktop application to the latest release.

Please return here if you have any additional questions.