Auto payroll and DD

Forum|Forum|10 months ago
August 28, 2025
1 reply
5 views

I have setup auto pay and direct deposit and it had been working flawlessly for years until I tried to look into changing my pay twice a month to every two weeks. I couldn't make any changes because it said AutoPayroll had to be turned off before I could change anything. I looked at it but decided not to modify it and keep it as is. Now my DD doesn't go through but still looks like autopayroll is still working? Had to print my paycheck and manually deposit it. All my settings appear to be accurate: Payment Method: DD, Pay Schedule: twice a month....

Workforce Payroll

RheaMaeH

QuickBooks Team

Let me route you to our Live Support Team, who can assist you further and ensure your Direct Deposit is working smoothly again.

Since you decided not to make any changes and kept everything the same, your Direct Deposit should not have stopped working. Our Live Support Team is equipped with the tools to securely review your setup, identify the root cause, and provide an appropriate resolution.

Here's how you can reach them:

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Select the Search tab and search for questions or keywords.
Click Contact Us.
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