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June 28, 2025
Question

Automatic conversion of Direct Deposit staff to "CHECK" for payroll without my authorization or notifying me.

  • June 28, 2025
  • 1 reply
  • 5 views

All of my Direct Deposit staff were converted to "Check" without my authorization or notification even though payroll was entered two days prior to the pay date.  Oddly two staff had their payroll entered the day before and their direct deposit for 6/27/2025 went threw without any problem.  When I logged in to see what happened, I saw a notification stating that there was a delay in direct deposit processing time and that direct deposit would go in on 7/1 and that I could print a check instead.  In addition, when I looked at the "Paycheck List", and staff that were entered on Wednesday had their payment type converted to "Check".  Do I now need to print checks for everyone?  If I print the checks will the Direct Deposits also go through?  Please advise as soon as possible.

1 reply

June 28, 2025

I appreciate you reaching out to us, DrNelson.

 

I've noticed you've posted twice in this forum with the same concern. Don't worry; my colleague has already provided a solution to help you resolve the issues. Please feel free to visit this link: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/re-automatic-conversion-of-direct-deposit-staff-to-check-for-one/01/1561315#M137649

 

We'll keep this thread available if you need further assistance.