contractor bank information

To help us pinpoint exactly why the sync is lagging on your end, could you clarify which specific setup you are using? Was it QuickBooks Workforce Payroll, QuickBooks Contractor Payments, or Bill Pay?

Also, which portal did the contractor use to enter their bank information? Was it for Direct Deposit or Bill Pay? Any extra details will help us target the exact root cause.

In the meantime, please ensure the contractor has fully completed their bank info setup in their portal. Once done, try refreshing your QuickBooks Contractors page to force the sync. If the issue persists, try resending the invite to your contractors. Then, have them try to add payment info again by following the steps in these articles:

• For Workforce Payroll: Invite a contractor to add their own tax info.
• For Bill Pay: Invite vendors to add payment info in QuickBooks.

I’ll keep this thread open in case you have any details to share or follow-up questions.