I'd be happy to share with you the guidelines to help you get through this.
You can ask your principal officer to follow these steps to change his phone number. Here's how:
Let your principal officer log in to his account.
Go to profile and select Manage your Intuit account.
Choose Sign in & Security.
Select Phone and click Change.
Follow the verification process. And that's how you update your phone number.
To assist with primary admin and user management within QBO, we have compiled a list of informative articles for your reference. Please find them below.
Feel free to post here again if you have further QuickBooks-related concerns. We are available 24/7 to lend a hand with each of your queries. Stay safe!
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