Question

Duplicate payroll tax journals posted by quickbooks

Forum|Forum|1 year ago
September 9, 2024
5 replies
31 views

unable to edit or delete these journals

QuickBooks Online

Level 1

Thank you for contacting the Community regarding the duplicate payroll tax journals, May-planet-water. I understand the importance of having accurate records. Let me help you resolve this issue.

In QuickBooks Online, payroll transactions are journaled to their relevant accounts. For instance, when a paycheck is processed, entries are made for expenses, taxes, liabilities, and the bank account. This ensures that all aspects of the payroll are accurately recorded. Let me provide a visual reference:

To better assist you, I'd appreciate it if you could provide more details on how these payroll journals are being duplicated. Specifically, are you seeing multiple entries for the same transaction, or are there other patterns you’ve noticed? Your clarification will help us identify the root cause and find the best solution for you.

On the other hand, this Community article will serve as a helpful future reference for printing your journal entries. Feel free to check it out: Print a journal entry report in QuickBooks Online.

I appreciate your coordination in solving this issue with duplicate payroll tax journals. I'll be pinning this conversation, and the Community will get back to you swiftly.

M

may-planet-waterAuthor

Please see the screenshot below. I cannot delete or edit either of these journals as QuickBooks automatically posted them.

K

KayePe

QuickBooks Team

Hello there, may-planet. Thanks for coming back here in the thread.

Deleting duplicate tax payment transactions in your payroll journals seems crucial for you and your business. I have some insights on this topic and can share them with you.

When you manually enter the tax payment, you can remove it from the Payment history. However, if you've filed the tax payment electronically, you are unable to edit or delete it. In such cases, it's advisable to contact the payroll support team for assistance, as they can guide you through the process step by step. Here's how:

Sign in to your QuickBooks Online company.
Hover to the Help. It will open a QuickBooks Assistant window.
Put your queries in the Type or ask something field.
To send, hit Enter on your keyboard.

For information about the designated times to contact the team, refer to this link: Contact Payroll Support.

Additionally, for a better understanding of taxes and forms in QuickBooks payroll, you can refer to this resource: Understand the taxes and forms that QuickBooks payroll submits for you.

Tag me if you still have questions about managing your payroll journals. The Community is 24/7 here to help.

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