Hello,Are there any churches having problems with QuickBooks online payroll? Taxes not calculating correctly.

A pleasant day to you, Paula.

There are reasons why taxes in QuickBooks Online (QBO) payroll are incorrectly calculated. Let me share this with you and provide the resolution for it.

QBO Payroll calculates taxes based on what information you entered. The incorrect calculations are caused by inaccurate employee tax and payroll item setup or the wage limit has been reached.

To fix this, you need to review the setup of your payroll wages, deductions, or contributions. Then, update them to the correct one.

However, if your deductions were set up incorrectly, I recommend contacting the QBO Payroll Care Team to override the past incorrect taxes. 

Here's how:

1. Go to the Help icon.
2. Pick the Search icon, then Contact Us.
3. Select the Ask about something else.
4. Enter a brief description of your concern and Continue.
5. Choose either Chat or Callback.

Please know that QBO Payroll Core Support is available Monday to Friday, 6 AM to 6 PM PT. The QBO Payroll Premium and Elite are available at any time and day of the week.

If you want to update your payroll schedules, check out this article: Set up and manage payroll schedules.

For additional questions about managing your payroll setup and tax calculations, leave a reply below. We'll be willing to lend a hand. Keep safe, and have a good one.