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New Member
April 14, 2026
Question

Horrible new payroll tax policy

  • April 14, 2026
  • 1 reply
  • 33 views

If anyone would like to file a complaint with the Better Business Bureau about the new Quickbooks Online payroll tax policy, please do it here:  https://www.bbb.org/file-a-complaint

This new policy means that Intuit will REQUIRE all QBO users to authorize Intuit to withdraw, manage, and pay payroll taxes on behalf of your small business.  This also means that Intuit will take our money the day we process payroll and hold it (in my case, for up to six weeks!) until our payroll taxes are due.  This is a terrible thing for a small business's cash flow, not to mention Intuit will be earning interest on OUR money for weeks before they turn those funds over to the tax agencies.  If anyone at Intuit cares about their small business customers, this policy should immediately be reversed.  Let ME decide how/when to pay my own payroll taxes, please.  

1 reply

Level 3
April 14, 2026

The worst part is that they might not even send your money.  I have seen multiple threads saying that QB held their money, and never paid the taxes.  THe QB Customer have to turn around and figure out how to pay that money, on top of the fees that  came with QB not paying the taxes when they should have. 

One thread even says that they asked QB about it, and they all said it had been paid, or that they knew nothing, only to have that money miraculously show up back in their bank account... & MONTHS later.  

 

DON"T TRUST INTUIT/QB WITH YOUR MONEY!!