How can I fix a wrong account number for employee direct deposit?

You can update your employee account number on the Employee page in your QuickBooks Online (QBO) account, RBTFoodsToni. On the other hand, correcting and resending the direct deposit payroll depends on the situation.

Suppose the paycheck went into a valid working account, you can request a direct deposit reversal within five business days after the payday (the paycheck date counts as the first day). Keep in mind, a reversal does not guarantee the recovery of funds. Once submitted, kindly wait for the confirmation that the money has been returned.

While the reversal is processing, you can pay them by issuing a regular check. Once the reimbursement is complete, you can update their bank account information as follows:

1. Log in to your QBO account.
2. Go to Teams, then select Employee.
3. Choose your Employee.
4. From the Payment method section, click Edit.
   
   
   
   
5. On the Edit Payment Method page, tap Edit again. You'll get a prompt to complete a verification process. Kindly enter the required code to proceed.
6. Once done, click Save to finalize the changes.

That said, if the paycheck went into an account that does not exist or has been closed, then the deposit is confirmed to have been rejected. You can void the paycheck and issue a new one. Before recreating the paycheck, ensure to update your employee account information.

Consider exploring QuickBooks Payroll for a seamless way to automate employee tracking and payroll processes.

The Community team is here to help if you have follow-up questions about managing your QBO employee paychecks.