How can I get my account off hold so that I can use direct deposit for payroll?

Hi there, M-Nielsen.

I appreciate your efforts in complying with the requirements for setting up your company payroll for direct deposit.

Since your account is still on hold, I recommend contacting our QuickBooks Online (QBO) Payroll Live Support team for assistance. Your situation requires real-time assistance, and a live representative will be able to securely review your account details. They can also provide alternative requirements needed to comply with payroll direct deposit.

To successfully connect them, please follow these steps:

1. Log in to your QBO Payroll account.
2. Click the Help (?) icon.
3. Utilize the QB Assistant by entering your question or topic, and it will provide options to help you find answers. Alternatively, you can use the Search tab to enter a keyword or topic of interest.
4. If you can't find the information you need, select Contact Us to connect with an expert for assistance.

To know more about the contact hours of our QBO Payroll Live Support team, feel free to go through this article: Get help with QuickBooks products and services.

While waiting for your direct deposit to be approved, you can use a paper paycheck. Visit this article to learn more about running payroll using a paper paycheck: Run payroll in QuickBooks Online Payroll.

Moreover, if you want to upgrade your payroll system, consider QuickBooks Payroll's offers, which include sophisticated functionalities such as time tracking and quicker direct deposits, that can significantly improve your business efficiency.

If you have any further questions or require additional assistance, please add a comment below. We are here to help.