How do I make a correction on QBO Payroll W2 and W3?

Welcome to the QuickBooks Community, rhondam.

Please keep in mind that making a correction or updating your W-2 and W-3 is dependent on the automated taxes and forms settings you have in QuickBooks Online. Let me walk you through the different processes to ensure you achieve your goal.

If the automated taxes and forms is off on your end or you're the one who manually filed the said tax form, you have to make and file a W-2c and W-3 form with the Social Security Administration manually. This is done to make sure you can correct the W2's details and everything is accurate. To do this, see the General Instructions for Forms W-2c and W-3c section in General Instructions for Forms W-2 and W-3. You can fix the issue in your product, then use any payroll reports you need to fill out the W-2c form.

If the W-2s and W-3s have not yet been filed, you are not required to generate or file a W-2c. You can simply take these steps:

1. Fix the issue in your product.
2. File your W-2 forms as you normally would.

However, if the automated taxes and forms is ON or we are the ones who file your form, I recommend contacting our QuickBooks Support Team. This way, you can request a correction and they fix it and file a W-2c form with the SSA. You’ll also receive a copy of the W-2c to provide to your employee, and an updated W-3 copy to print for your records. The expert you talk to can let you know approximately when you and your employee should expect to receive the W-2c and W-3c.

In case you need steps on how you can run several payroll reports you can use to see employee info, wages, taxes, and deductions, you can read this article: Run payroll reports.

You're always welcome to add comments below if you have additional questions regarding W2 and W3. I'll be delighted to assist you further, rhondam. Keep safe!