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June 30, 2025
Question

How do you only assign certain customers to timesheets to sync instead of every customer in quickbooks?

  • June 30, 2025
  • 1 reply
  • 9 views

When adding an employee I only want certain customers I choose to load when the customers sync when the employee logins in to work force link I send them and not every customer in our database which is over 10,000 customers that would have to sync when the app is first downloaded. I would like only certain customers to sync when they login to our company workforce I create. The employee is telling me that this happens every time he logins to the app.

1 reply

QuickBooks Team
June 30, 2025

You can uncheck the Assigned to All option for certain customers that you don't want to appear in the employee's workforce, @AAE1. Let me guide you through the process.

 

To customize customer assignments for each team member, you can follow the steps below:

 

  1. Sign in to your QuickBooks Time account.
  2. Go to the My Team menu.
  3. Choose a team member you want to customize the customer assignment.
  4. From the Customers tab, click  Manage customers.
  5. Click the customer with an Assigned to all checkmark.
  6. Uncheck the Assign to all team members check box so the customers won't appear in the employee's workforce.
  7. Select Save.

 

You can also go directly to the Customers tab and manually uncheck the Assigned to all option for certain customers. If you want to unassign all customers instantly, click the small Gear icon and uncheck the Assigned to all column.

 

I'm attaching this article for additional details: Create and manage jobs or customers for QuickBooks Time.

 

Moreover, if you need help with approving timesheets, this article might be useful: Approve, unapproved, and reject timesheets for QuickBooks Time.

 

If you have further concerns about managing your customer's sync in the employee's workforce, please don't hesitate to reply back to this thread. We're here to help.