The option to add an employee appears in the Employees section of the Payroll page, provided the account has an active payroll subscription and the required permissions. I recommend confirming that you are signed in to the correct QuickBooks Online account with payroll enabled and verifying the user’s access level. If needed, an admin can review the role and grant the necessary permissions.
If the option is still missing after confirming the account and permissions, I suggest performing a few quick browser checks to rule out any display issues and ensure QuickBooks is functioning properly.
I’ll keep this thread open for any follow-up questions or updates.
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