Hello sweetcleans18, If want to update the address in the same state, we can edit the existing one. Here's how:Click the Gear icon in the upper-right corner and select Payroll Settings.Under the Business Information section, select Work Locations.Click the existing primary address and update the Work Location Address details.Click Save.However, I'd recommend contacting our QuickBooks Payroll Support Team if want to change to a different state. They have the tools to update this information. I'll be around if you you need anything else.

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lindak1119

Level 7

Question

How to change the primary address on my payroll?

Forum|Forum|7 years ago
January 27, 2019
11 replies
107 views

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JamesDuanT

QuickBooks Team

Hello sweetcleans18,

If want to update the address in the same state, we can edit the existing one. Here's how:

Click the Gear icon in the upper-right corner and select Payroll Settings.
Under the Business Information section, select Work Locations.
Click the existing primary address and update the Work Location Address details.
Click Save.

However, I'd recommend contacting our QuickBooks Payroll Support Team if want to change to a different state. They have the tools to update this information.

I'll be around if you you need anything else.

baneofmyexistence

This solution does not work for me. I get this error.

Giovann_G

Moderator

Thank you for joining in the Community space, baneofmyexistence.

I'm here to share extra information in resolving your concern.

The instructions shared by JamesDuanT are correct in updating the payroll primary address. There are times error messages occur due to the user permission or a browser issue. Please make sure that you are login as the primary admin to process updates. Let's perform some troubleshooting steps to fix it.

Here's how:

1. Access your QuickBooks account using a private/incognito browser.

Google Chrome: Ctrl + Shift + N
Safari: Command + Option + P
Mozilla Firefox: Ctrl + Shift + P
Internet Explorer: Ctrl + Shift + P

2. Clear cached and cookies.

3. Use a different browser.

If the issue persists, I'll suggest contacting our payroll support for further help. They can check your account and have the tools to update the information.

I'll include this article if you want to change or delete a payroll deduction in QBO. This contains detailed steps in making changes.

Let us know if you have further questions about your account. I'm always here to help you.

Kenneth0046

For these concern, please try updating your address in https://accounts.intuit.com/ and go to personal info tab to update the address.

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