Let's get this fixed, Dynasty. I'll guide you through resolving a returned payroll in QuickBooks Online (QBO).
If you're referring to your direct deposit payroll being rejected, you can simply void it and reissue it to your employees. Follow these steps to void the paycheck:
Navigate to the Payroll menu, then choose the Employees tab (Take me there).
Click on the Paycheck list tab.
Choose the paycheck(s) to void, then tap Void from the Action column.
I'm still in the loop regarding whether you have other QuickBooks-related concerns besides fixing a returned payroll. I'll be glad to help you out. Have a great day!
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