How to turn off billable option in the updated workforce ap?

Thank you for following up here since you couldn't reply to the original message. I understand where you are coming from, as dealing with unexpected software updates creates extra hassles for you.

To turn off the Billable option in your employees' updated QuickBooks Workforce app, you can disable it in both your QuickBooks Online account settings and your QuickBooks Time (TSheets) dashboard preferences.

To disable the Allow time to be billable feature in QuickBooks Online, Here’s how:

1. Navigate to the Gear icon.
2. Select Account and settings.
3. Go to the Time tab, then click the pencil icon.
4. Toggle off Allow time to be billable.
5. Click Save.

Next, ensure your time-tracking platform matches your main account preferences:

1. Go to your QuickBooks Time / TSheets dashboard.
2. In the top-right corner, select the QuickBooks drop-down menu.
3. Choose Preferences.
4. Uncheck the box for the Billable yes/no choice.

Once you have adjusted these global settings, the Billable field should disappear from your employees' app. If the issue persists, have them refresh the app or use the latest sync option.

If you have additional concerns, reply below. We’re here to help.