I can share some information that can help you with correcting this overpayment, @office185.
You can fix this overpayment, you'll have to go back and edit the pay slips that cause the error. You can do this by reaching out to our Payroll Support team by arranging a callback or through chat. They have the tools to get into your account in a safe and secure environment and help you with the entire process.
Follow the steps below:
Go to the Help icon (?) to connect to a live support agent.
Click on the Contact Us button and provide some details about this concern.
Provide us with some information about your concern in the What can we help you with? box and click on Continue.
You'll now be provided options on how to connect to our Customer Support.
Check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.