Thanks for letting us know here on this forum,@kayliedavis-msn.

I want to ensure we've got the right information about your concern for us to provide you with a resolution. May I know more about your issue? What specific error message you've received when archiving W-2s in your file? You can also share detailed screenshots of your end on how QuickBooks requires you to set up W-2 printing. This way, we'll be able to provide you with comprehensive information and guide you through the process.

Any additional information is much appreciated.

Feel free to get back to us and leave a reply below for any additional information and other QuickBooks-related concerns. We'd be glad to help you further. Keep safe!

I appreciate the time you've taken to address the prompt regarding the W-2 printing setup, sefish99. To get additional support, I’ll assist you in connecting with our phone support team for this matter. Let me walk you through how to reach out to them.

Contacting our Customer Support Team can help you quickly resolve this. They have the necessary tools to assist you with the issue and gather relevant information to facilitate a fix as soon as possible:

Here’s how:

1. Log in to your QuickBooks Online account.
2. Click on Help (?).
3. Choose the Assistant tab to get help from the QB Assistant, or select the Search tab, enter your question, and click Contact Us.

For more information, please visit this link: QuickBooks Online Payroll Support.

Also, I'll share this article that can guide you in viewing your filed tax forms and paid tax payments in QuickBooks: View your previously filed tax forms and payments.

If you need help with W-2s or have questions about QuickBooks, just let me know. I’m here to help you and provide any guidance you need.