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April 13, 2026
Question

I'm trying to set up payroll and don't need health insurance or help with filing taxes but it won't allow me to set it up

  • April 13, 2026
  • 1 reply
  • 3 views

it is not allowing me to set up payroll without making me give more information

1 reply

Clark_B
QuickBooks Team
April 13, 2026

Hello there, Gary. Are you using QuickBooks Desktop or QuickBooks Online? Also, could you please share the specific error message you’ve encountered?

 

If you’re referring to QuickBooks Desktop, please ensure that your service key and tax tables are up to date. In the meantime, you can run the Verify Data tool to check for issues within your company file by navigating to File > Utilities > Verify Data. If an error message appears, you can visit the QuickBooks Desktop support site for specific troubleshooting steps.

 

If you see that your data has lost integrity, refer to this article for more information: Verify and Rebuild Data in QuickBooks Desktop.

 

If you’re using QuickBooks Online, it requires you to provide more information because it’s legally mandated to collect details such as your EIN, State Tax IDs, and employee info to calculate withholdings accurately. If you prefer to handle tax payments and filings yourself, you must disable the Automated Taxes option. You can navigate to Gear > Payroll Settings > Taxes and Forms, toggle Automate taxes and forms to Off, and select your preferred filing method. Then, click Save and Done

 

For insurance prompts, you can bypass them by selecting "I’m already covered" or "I’ll fill this out later" in the Workers' Comp section.

 

We’re always here to help you if you have any other concerns.