I rec'd an email stating that "someone from your company has requested ‌your QuickBooks license information." Is this a real message?

I'm here to make sure that any concerns you have about the email requesting your license details are addressed promptly, LS26.

We'lll not request your personal information, like your license details, through email. This also includes the following information:

• Sending you an email with a "software update" or "software download" attachment.
• Asking you to send login or password details, including banking or credit card information.
• Sharing confidential information about your employees via email.
  
  

Our emails will always come from an address that ends with @intuit.com and @e.intuit.com. That said, I recommend contacting our QuickBooks Online (QBO) Care Team. They'll thoroughly review the email and guide you on the best way to handle it, ensuring the safety of your account.

To reach out to our support team:

1. Tap the Help icon in the upper right of your company to display the support window.
2. In the Assistant tab, enter a brief description of your concern in the Type something bar.
3. Press the Get help from a human link to view support options.
4. Choose Chat to initiate a conversation or Callback to speak with an agent.

For tips to protect your privacy and ways to distinguish official Intuit communications and websites, refer to these resources:

• Identify Suspicious Activity, Phishing Scams, and Potential Fraud
• Security tips
• Intuit Online Security Center
  
  

If you need to see your files, check recent account activity, or update your login details in the future, click on the links provided for detailed instructions:

• Update or change your Intuit Account sign-in information
• Access and manage your personal data from your Intuit Account

Don't hesitate to leave a comment below if you have questions about keeping the safety and security of your data or other product-related concerns. We're always ready to assist you further. 

@LS26 

Do you have QB Desktop or QB Online?