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R
rlmiddle4
April 1, 2020
Question

I started direct deposit but our employess do not like the lag time so i went back to printing checks. How do I deactivate DD so it stops telling me i am late?

  • April 1, 2020
  • 3 replies
  • 19 views
No text available

3 replies

RenjolynC
RenjolynC
Level 9
April 1, 2020

Hello there, rlmiddle4.

 

If you no longer want to pay an employee for direct deposit and want to deactivate the option permanently, you can follow these steps:

 

  1. Go to Employees > Employee Center.
  2. Double-click the employee's name, and select the Payroll Info tab.
  3. Click the Direct Deposit button and clear the box Use Direct Deposit for: this employee.
  4. Hit the OK button.

 

Otherwise, check out this article if you want to disable the direct deposit temporarily: Change a direct deposit paycheck to a regular paycheck in QuickBooks Desktop Payroll. This way, you can create a regular paycheck. 

 

The following article also include more details about direct deposit: Set up, edit, and remove direct deposit for employees in QuickBooks Desktop.

 

I'll be around if you need more help with direct deposit in QuickBooks. Stay safe. .

E
exportmanagementsysteminc
May 31, 2022

Hello,

 

I'm having the same issues and this did not solve my problem. I disabled DD from the employee but it's still saying to pay in X amount of days which is earlier than when my normal pay due date is.

 

Is there another way to disable direct deposit permanently?

 

Thank you.

M
mv32
Level 8
May 31, 2022

Hi there, @exportmanagementsysteminc.

 

Currently, my peer, RenjolynC's instruction is the only way to disable direct deposit to avoid lag time. Since you're still experiencing the same issue, I suggest updating QuickBooks to the latest release. This will allow the software to save changes and improvements if the system isn't revamped yet.

 

If the same thing happens, you can utilize the Rebuild and Verify tool to fix unexpected system issues. Verify data helps identify data hurdles while Rebuild data self-resolves the problem found in the application. If it persists, I recommend contacting our QuickBooks Desktop Payroll team to investigate this further. They have tools to pull up our account on file and share additional information to fix it.

 

Please let me know how it goes. In this manner, we can assist you more. Stay safe and have a nice day ahead.

BigRedConsulting
BigRedConsulting
Level 15
April 1, 2020

When you pay employees via DD, there should be no lag time.  As an employer you must arrange things so they have their money on payday.

 

When using Intuit's offering, this means you have to complete and send the DD orders two days before payday.

J
JJNY
January 17, 2024

I am curious if you ever figured this out.  I did the same thing and I am now having the same issue.  My scheduled payroll is still on the 2 day earlier direct deposit schedule.  I have "free" payroll support which I was on with for 3 hours the other day and they had no clue.

J
JuliaMikkaelaQ
Level 2
January 17, 2024

Thanks for sharing your concern here in the thread, @JJNY. Let me share some information about direct deposits and processing payroll in QuickBooks Desktop.

If you use direct deposit to pay your employees, the Process Payroll By date and Check date are adjusted to include the transmit lead times. Thus, it will show 1 or 2 days before the pay date. Since you disable the direct deposit and switch back to paycheck, you can manually change the schedule to fix the Process payroll by and Check Date to the correct information. You can follow the steps below for your guidance:

 

  1. Go to Employees, then select Payroll Center.
  2. Click the Payroll Schedule▼ dropdown, then select Edit Schedule.
  3. In the What is the pay period end date? section, enter the desired date for your payroll.
  4. In the What date should appear on paychecks for this pay period? section, enter the same information as the previous step. 
  5. Select OK to confirm.

 

However, if this is not the case and the issue persists, I recommend contacting our Payroll Support to help you review your account securely. They have the right tools to check and help you resolve this matter. Here's how:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
  3. Select Contact Us.
  4. Give a brief description of your issue, then select Continue.
  5. Sign in to your Intuit account, then select Continue, then Continue with my account.
  6. Enter the single-use code we'll send to you, then select Continue.
  7. Choose to chat with us or Have us call you.

 

Additionally, you can run payroll reports to have a closer view of your payroll information within the product. 

 

You can always reach back if you have questions about running payroll or have any QuickBooks-related queries that need attention. We'll be right here to help you out. Have a nice day!

J
JJNY
January 17, 2024

My process payroll by date is still 2 days prior (as it would be on DD) It does change when I follow your first set of guidance.  And no thanks to the second.  I did that for 3 hours the other day and finally had to disconnect from the remote session so I could run my business!!

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