It is saying that my employees profiles need attention before i can run payroll

Hello, billingatsoho.

I see you replied to this thread and had the same problem with the payroll setup before processing payroll.

Most of the time, there will be a yellow exclamation mark on the employee's profile indicating that tax information is missing. With that, I recommend that you review the Tax withholding section for employees. Since these are the details you must complete before running the payroll.  Here's an article that you can use as a guide: Get started with QuickBooks Online Payroll. 

If you've double-checked and confirmed that everything is in place, but the problem persists, I recommend contacting our Support Team. They have the resources necessary to conduct further investigation and, if necessary, create a ticket.

To reach them:

1. Log in to your QuickBooks Online company.
2. Click on Help (?).
3. Select the Search tab, then Contact Us.
4. Enter a brief description of your concern, then Continue.
5. Choose a way to connect:

• Start a chat with live support.
• Get a callback from the next available support.

For more information on the support hours, check out this link: Contact Payroll Support.

Let me know how it goes or if you still need further assistance with any payroll-related concerns. I'll be around if you need me.