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1 reply

JessT
Moderator
January 11, 2023

Hi davidsunnyside-o,

 

We can do the basic troubleshooting steps like clearing your cache or using a different browser. If the same thing happens, please contact our QBO Support team to check this further using more tools.

 

To contact our QBO Support team:

 

  1. Click on Help and click the Search tab.
  2. Click Contact Us at the bottom.
  3. Enter a sentence to describe the concern and click Continue.
  4. Choose Start a chat or Get a callback.

 

Feel free to go back to this thread if you have more questions in mind. Take care and have a  good one.