We can do the basic troubleshooting steps like clearing your cache or using a different browser. If the same thing happens, please contact our QBO Support team to check this further using more tools.
To contact our QBO Support team:
Click on Help and click the Search tab.
Click Contact Us at the bottom.
Enter a sentence to describe the concern and click Continue.
Choose Start a chat or Get a callback.
Feel free to go back to this thread if you have more questions in mind. Take care and have a good one.
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