My employees didn’t receive their direct deposits today.

Allow me to direct you to our support team to verify your direct deposit concerns, Absatx.

Since you’ve processed the deposit for your employees properly, but it still hasn’t gone through, I recommend contacting our QuickBooks Payroll Live Support team. They can investigate the issue and determine whether other users are experiencing similar problems.

On top of that, they will guide you through the next steps to resolve the issue efficiently. Here’s how you can connect with them:

1. Click the Help icon.
2. In the Search tab, select Contact Us.
3. Enter your concerns and click Continue.
4. Choose a way to connect with us.

To ensure timely assistance, please review our support hours.

Feel free to ask for help in the Community if you need anything else.

Came here for this same issue.

Same. My bank did not receive the file from Bank of America, QuickBooks bank. Yet it says processed and the pay date is correct. Have you had any luck getting it corrected?