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kindredlearningc
March 18, 2022
Question

My payroll didn't go through today. I did eveything I normally do. Did anyone else have a problem with payroll today?

  • March 18, 2022
  • 2 replies
  • 14 views
No text available

2 replies

Tori B
Tori BQuickBooks Team
QuickBooks Team
March 18, 2022

Hey there, @kinderedlearningc. 

 

Thanks for taking the time to reach out to the QuickBooks Community for support. 

 

For this one, you'll need to contact our Payroll Support Team. From there, one of our payroll support agents can review your account in a secure environment and see why your payroll didn't go through today. You can use the link I've included below to connect with an agent. 

 

 

Please let me know if you have any questions or concerns. I'm always here to lend a hand. Take care! 

R
Role
December 8, 2023

No one received they pay today.  I use the auto run payroll. Last week  to run the payroll this week. 

I
IrizA
Level 2
December 8, 2023

I know how important it is to pay your employees on time, Role. I've got some information to help you. 

 

In running automated payroll, it's best to check the lead time to see if you're using the Same-day, Next-day, or 5-day direct deposit lead time. 

 

You may also want to view or change your direct deposit funding time. 

 

If it's verified that there's nothing wrong with your payroll yet the issue persists, I recommend contacting our Payroll Support. They have the necessary tools and expertise to assist you further with your concerns. 

 

Furthermore, you may also want to set up and manage direct deposit for your contractors.

 

Please let me know if you have further inquiries about payroll or any questions regarding QuickBooks. You're always free to comment below. Stay safe. 

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